About Hospital Services Limited
HSL simplifies video communication for people, teams and clients
Evolving with healthcare needs since 1962
Hospital Services Limited has been supporting healthcare for nearly 60 years and during this time, we and healthcare has come a long way.
The HSL Group is a multi-disciplinary integrated solutions provider for the health service across the UK and Ireland.
With over 80 employees based from three locations, we provide products and support services covering Diagnostic Imaging Equipment, Surgical Devices, Point of Care Technologies (PCT), Telehealth and Collaboration, enabling healthcare providers with effective solutions to deliver the best care for patients.
We are positioned to collect clinical data from our diagnostic and imaging solutions, display them for examination and evaluation through our point of care solutions and now transmit the information to where it's required through our Telehealth and Collaboration solutions. We assist healthcare to produce better outcomes throughout the patient journey as the patient journey evolves.
The HSL way
Our company values are at the core of everything we do and they define how we interact with each other, customers and partners on a daily basis. They guide our business, our company culture, and our brand.
As our company continues to evolve and grow, these values remind us of who we are, where we came from and where we are going.
Caring is often forgotten in business but at HSL we are passionate about caring. We care for our people, we care for our customers, and we care about the environment. We truly believe that people are at the core of our business and that we support the people who support people.
We Deliver Value
“If you don’t deliver value then you are simply a cost!” Value creation is key to a successful business and the more value an organisation creates, the more profitable it is likely to be. When you provide more value to your customers, you build competitive advantage. At the same time, as you deliver value for your customers you grow more customer satisfaction. It is a simple formula for success, and it is the very fabric of all that we do in HSL.
At HSL innovation is a core part of business, we are progressive and creative and we provide the agility and flexibility that allows us to deliver solutions to problems for our customers, adding more value at every step of our engagement.
Every step of the way. This is reflected in our business and culture in a number of ways. We have very high staff retention; people want to work for and with HSL. Our customers enjoy the work they do with us; we take ownership of projects and deliver value in an open, transparent and responsible manner. We laugh a lot and we laugh together.
The Leadership Team
Leadership is a key aspect of all businesses. The leadership that drives HSL is reflected in the success of the business, the commitment of the staff to the business and the culture that delivers the highest levels of customer satisfaction in the industry.
Our continued growth comes from delivering value and customer satisfaction. Adding to this competence, empowerment, innovation and employee engagement gives us a team that delivers every time and goes the extra mile for the customer by default.
99%Service Operation Centre customer satisfaction
Our customers matter to us.
Every opportunity we have to serve others is an honour, and we have a passion for delivering quality solutions with great ROI returns. If that sounds like something you're interested in, we'd love to work with you.